Data Recovery Evaluation Form

We're here to Help !

Submit Your Case for Data Recovery

Include as much information as possible, tell us what your most important files/ folders are so that we can most effectively help you. Tell us about any recovery steps taken, symptoms or error messages. Once you have completed this form, print the result and include it in your box. For your convenience, a shipping label is provided at the bottom of this form. All fields identified by an asterisk (*) are required.

By submitting this form, you are agreeing to pay an evaluation fee. The evaluation fee will be applied to the total cost of your recovery service when you accept the quote that will be sent to you after evaluation.

Please select the type of evaluation below. *

Contact Information

Media Type and Circumstances of Failure


Yes No

Yes No
If you answered NO, this selection may delay the evaluation and place a hold on your recovery project until we can contact you to discuss your specific requirements.

Breaking the seal may void your warranty! Drives that are received with previously broken seals are subject to additional recovery charges. Please call us at 1-866-401-5860 to discuss.

Yes No

Yes No
This is an emergency. Please have your recovery agent give me a call.

Shipping Your Media

To ensure a safe delivery of your media, make sure that all media you ship is wrapped in protective packaging to avoid any additional damage in transit. This will help further ensure the recovery of your data when it arrives at Kenedacom's Montreal Data Recovery lab.

We recommend shipping your drives via certified mail or with a carrier that provides a tracking number.

If you are within driving distance of Kenedacom, you're always welcome to drop off your media for evaluation or we can provide a pick up service. We are open 9:00 AM to 5:00 PM from Monday to Friday.

Ship your media to:
Kenedacom Data Recovery
7355 Trans Canada Route, Suite 106
Saint-Laurent, Quebec H4T 1T3

Terms and Conditions

Read our Terms and Conditions.

Privacy Policy

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By checking "I Agree", you acknowledge that you have read, understand, and agree to all of our Data Recovery Terms and Conditions, especially the disclaimers, the limitations of liability, and the waiver of jury trial.

I Agree * (I have read and agree to Data Recovery Terms and Conditions)

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By clicking on Submit Your Recovery below, you are agreeing to the Kenedacom Data Recovery Terms and Conditions and Privacy Policy.

Need Assistance?

Call us for immediate assistance at 514-332-2807 or toll-free at 1-866-401-5860. We are open 24/7/365.

Quebec Data Recovery Services

Based in Montreal, we offer professional data recovery services for all hard drives, desktops and laptops, RAID systems, portable devices, USB media, and much more.

We offer fast emergency services, including on-site pickup of the damaged media. Our engineers work around the clock including nights, weekends, and holidays to recover your critical data.

With more than 30 years of professional experience, and state-of-the-art facilities, you can rest assured that we have the best chance of recovering your valuable data.

Quebec Data Recovery Services | Kenedacom Data Recovery